It isn’t every day that I get to say something nice about Comcast, so I’m making a point of doing that today.
This morning I got an email from Comcast about my cable Internet connection:
Dear Valued Customer,
Great news! We’ve increased your Internet speed!
Now we have doubled the speed of your Blast!® Internet service, with download speeds up to 50 Mbps and upload speeds up to 10 Mbps.
My existing connection was already 35 Mbps down, so 50 Mbps wouldn’t be double, but it definitely would be a big increase. I was more excited about the upstream speed going from my current 6 Mbps to 10 Mbps.
Before doing the modem update I ran a Speedtest.net test to the local Comcast test node in Salt Lake City:
Which isn’t bad, that is up and down speeds that I’ve had for a few years. I should also note that is from my Macbook Air connected over my home wifi network.
I pulled the power, cable, and ethernet connections out of the back of my cable modem, paused for a few seconds, then plugged everything back in. After waiting about a minute the connection came back. I ran the same Speedtest.net test again:
Faster speeds! The upgrade was painless and only took a couple of minutes. When I first signed up for Comcast I made sure to get a cable modem that supported DOCSIS 3.0, just in case. Today that appears to have paid off.
Thank you Comcast.